NHTSA Complaint #10399598 — 2011 TOYOTA SIENNA

SERVICE BRAKES, HYDRAULIC issue reported to NHTSA

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Crash

Complaint Details

ODI Number	10399598
Vehicle	2011 TOYOTA SIENNA
Component	SERVICE BRAKES, HYDRAULIC
Date of Incident	November 15, 2010
Date Filed	May 9, 2011
Mileage	850 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING 3 MPH IN REVERSE. THE BRAKES WERE ENGAGED AND DEPRESSED INTO THE FLOORBOARD ABNORMALLY AND THE VEHICLE DID NOT RESPOND. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND WAS INVOLVED IN A CRASH. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE MANUFACTURER SENT AN INVESTIGATOR TO INSPECT THE VEHICLE FOR THE FAILURE, HOWEVER, THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE CURRENT MILEAGE WAS 3,500 AND THE FAILURE MILEAGE WAS 850.

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