NHTSA Complaint #10399417 — 2001 FORD WINDSTAR

STRUCTURE:BODY issue reported to NHTSA

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Crash

Complaint Details

ODI Number	10399417
Vehicle	2001 FORD WINDSTAR
Component	STRUCTURE:BODY
Date of Incident	October 10, 2006
Date Filed	May 7, 2011
Mileage	56,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

THERE IS A RE-OCCURRING DOOR FAILURE AND EXTENSIVE RUST DAMAGE ON 2001 FORD WINDSTAR. THE FIRST INCIDENT OCCURRED IN OCT 2006 WHEN THE FRONT STABILIZER BAR FAILED CAUSING THE VAN TO LOOSE CONTROL. FORD WILL NOT RELEASE THE RECORD OF REPAIR. MY VAN IS A MODIFIED WHEELCHAIR VAN AND WE ARE EXPERIENCING A SEVERE SAG IN THE FLOOR ON THE PASSENGER SIDE, HAVE HAD TO REPLACE THE TRANSMISSION, HAD MULTIPLE REPAIRS DUE TO RUST AND YESTERDAY THE TOP GUIDE RAIL FOR THE SLIDING DOOR CRACKED AND THE TOP OF DOOR FELL DOWN ALMOST HITTING THE CAR NEXT TO ME. THE TRACKS ARE EXTREMELY RUSTED AND AS THE FLOORBOARD, BECOMING A SAFETY HAZARD. I BELIEVE THE RUST ISSUE IN THIS VEHICLE ARE FAR MORE EXTENSIVE THAN THE 2 RECALLS CURRENTLY IN PLACE. THIS MAY ALSO BE ACERBATED BY AUTHORIZED MODIFICATIONS TO ALLOW WHEELCHAIR ACCESS. IN ESSENCE, THE VAN IS RUSTING APART. *TR

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