NHTSA Complaint #10399334 — 2002 ISUZU RODEO STRUCTURE:FRAME AND MEMBERS

Complaint Details

ODI Number	10399334
Vehicle	2002 ISUZU RODEO
Component	STRUCTURE:FRAME AND MEMBERS
Date of Incident	May 5, 2011
Date Filed	May 6, 2011
Mileage	56,890 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I OWN A 2002 ISUZU RODEO. IT ONLY HAS 56,890 MILES AND SHOULD HAVE PLENTY OF LIFE LEFT IN IT. I TOOK IT INTO THE LOCAL ISUZU SERVICE CENTER FOR THE RECENT SAFEY RECALL. THEY INSTALLED THE BRACKET KIT PER THE RECALL. HOWEVER, WHILE INSTALLING THE BRACKETS, THEY DISCOVERED HUGE HOLES IN THE FRAME AND SAID IT IS NOT SAFE TO DRIVE. THERE IS NO WAY A FRAME ON A VEHICLE SHOULD DETERIOTE THIS BAD IN ONLY 9 YEARS. I HAVE OWNED VEHICLES THAT WERE 25 YEARS OLD AND OPERATED IN THIS SAME LOCATION (WINTERS WITH SALT USAGE ON THE ROADS) AND NEVER HAD A FRAME RUST LIKE THE ONE ON THIS 2002 RODEO. THE VEHICLE IS NOW USELESS. I EITHER HAVE TO SCRAP IT OR SPEND A FORTUNE TO REPLACE THE FRAME. ISUSU SHOULD BE RESPONSIBLE FOR A REMEDY. HAD I NOT TAKEN IT IN FOR THE RECALL, I WOULD NOT HAVE KNOWN HOW BAD OF CONDITION THE FRAME WAS IN. IF IT BREAKS WHILE DRIVING, SOMEONE COULD GET SEIROUSLY HURT OR KILLLED. IF THE BRACKET KIT DOES NOT REMEDY THE SAFETY OF THE FRAME, ISUZU SHOULD BE RESPONSIBLE FOR DOING WHAT IT TAKES TO MAKE IT SAFE. IF IT MEANS REPLACING THE FAULTY FRAME OR COMPENSATING THE OWNER FOR THE LOSS IN VEHICLE VALUE, THEY SHOULD BE REQUIRED TO DO SO. *TR

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