NHTSA Complaint #10399187 — 2000 FORD EXPLORER STRUCTURE:BODY:HATCHBACK/LIFTGATE

Complaint Details

ODI Number	10399187
Vehicle	2000 FORD EXPLORER
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE
Date of Incident	April 30, 2011
Date Filed	May 5, 2011
Mileage	99,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FM

Consumer Description

OVER THIS PAST WEEKEND THE UPPER SUPPORT PIN (RIGHT SIDE) OF THE LIFTGATE STRUT BROKE OFF AND THE LIFTGATE FELL RIGHT ON MY HEAD . YES IT HURT, AS THE THING IS QUITE HEAVY. IT APPEARS THAT THE PIN WAS JUST RUSTING AWAY, AND THE ONE ON THE LEFT SIDE DOESN'T LOOK HEALTHY EITHER. THE STRANGE PART IS THERE IS NO RUST ANYWHERE ELSE ON THE LIFTGATE AND NO OTHER RUST ISSUES WITH THE REST OF THE VEHICLE. *TR

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