NHTSA Complaint #10398914 — 2007 SAAB 9-3 SUSPENSION:FRONT:SPRINGS:COIL SPRINGS

Complaint Details

ODI Number	10398914
Vehicle	2007 SAAB 9-3
Component	SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
Date of Incident	April 7, 2011
Date Filed	May 4, 2011
Mileage	51,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

TL*THE CONTACT OWNS A 2007 SAAB 9-3. THE CONTACT STATED THE LEFT DRIVER SIDE FRONT COIL SPRING BROKE. WHILE DRIVING 35 MPH THE CONTACT HEARD A LITTLE RATTLING AND TOOK THE VEHICLE TO A LOCAL MECHANIC WHO GAVE HIM AN ESTIMATE OF $697 TO REPLACE THE FRONT AND REAR COIL SPRINGS. HE TOOK THE VEHICLE TO THE DEALER AND WAS AWAITING FOR A RESPONSE FROM THE DEALER. THE MANUFACTURER WAS CONTACTED AND WANTED TO RUN A DIAGNOSTIC TEST FOR $95 TO INFORM HIM OF WHAT THE FAILURE WAS. A CLAIM#71-944081240 WAS FILED WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 51,700. UPDATED 05/25/11 *BF THE DEALER COVERED THE COST OF THE REPAIR. UPDATED 06/06/11. *JB

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