NHTSA Complaint #10398881 — 2010 HONDA ODYSSEY

TL*THE CONTACT OWNS A 2010 HONDA ODYSSEY. THE CONTACT STATED THAT THE SLIDING DOORS ON THE RIGHT AND LEFT OF THE VEHICLE FAILED. THE SAFETY MECHANISM FAILED TO KEEP THE DOORS IN THE OPEN POSITION AFTER IT WAS UNLOCKED. THE DOORS FAILED CONTINUOUSLY WHEN IT WAS COLD AND ICE FORMED ON THE VEHICLE CAUSING THE DOOR LATCHES TO REMAIN UNLOCKED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THERE WAS NO FAILURE SINCE IT ONLY OCCURRED DURING FRIGID TEMPERATURES. A REPRESENTATIVE WITH THE MANUFACTURER INSPECTED THE VEHICLE AND FOUND NO FAILURES WITHIN THE DOORS. THE REPRESENTATIVE ALSO ADDED LUBRICATION TO THE DOORS. THE FAILURE MILEAGE WAS 11,000 AND THE CURRENT MILEAGE WAS 12,800.