NHTSA Complaint #10398279 — 2005 FORD F-350 SD ENGINE AND ENGINE COOLING:COOLING SYSTEM

Complaint Details

ODI Number	10398279
Vehicle	2005 FORD F-350 SD
Component	ENGINE AND ENGINE COOLING:COOLING SYSTEM
Date of Incident	April 23, 2011
Date Filed	April 29, 2011
Mileage	70,400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

I HAVE A 2005 F350 4X4 DRW 6.0 DIESEL WITH 70,000 MILES, THE TRUCK WAS STARTED ONE MORNING AND WHITE SMOKE STARTED COMING FROM THE EXHAUST AND THE TRUCK HAD NO POWER, THERE WAS NO WARNING AND THE DEALER SAYS ITS THE EGR COOLER AND RECOMMENDS THAT THE HEAD GASKETS GET DONE ALSO FOR A TOTAL OF $4800.00. I HAVE RESEARCHED THIS PROBLEM AND THE INTERNATIONAL BUILT MOTOR HAS THIS PROBLEM ALOT BUT I HAVE NOT SEEN ANY RECALL ON THIS WHY??? FOR THE COST OF THIS TYPE OF TRUCK IT SHOULD LAST LONGER THAN 70,000 MILES AND IF I WOULD HAVE BEEN DRIVING THIS VEHICLE WHAT WOULD OF HAPPENED??? ALSO PER THE DEALER FORD KNOWS THIS PROBLEM EXIST BUT YET NOTHING HAS BEEN DONE TO PROTECT THE CONSUMER. *TR

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