NHTSA Complaint #10398267 — 2004 VOLVO S60

TL* THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN THE VEHICLE ABNORMALLY ACCELERATED UNTIL CRASHING. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER BUT THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS REPAIRED FOR THE BODY DAMAGES. THE FAILURE AND CURRENT MILEAGE WAS 92,058. UPDATED 05/26/11 *BF THE CONSUMER STATED AS SHE MADE A TURN, THE VEHICLE TOOK OFF AT A VERY HIGH SPEED. THE VEHICLE WENT FORM SIDE TO SIDE AS SHE TRIED VERY HARD TO BRAKE AND STEER AWAY FROM THE INCLINE ON THE RIGHT. THIS ACTION CONTINUED FOR ABOUT 0.3 MILES, BEFORE THE VEHICLE AIR LIFTED AND THE RIGHT PASSENGER SIDE BETWEEN THE REAR DOOR AND REAR QUARTER PANEL HIT THE GUARDRAIL. THE VEHICLE THEN BOUNCED OFF THE GUARDRAIL, CROSSED THE STREET, JUMPED THE GUTTER AND LANDED ON ITS WHEELS IN A NEARBY FIELD, WHERE IT CAME TO A STOP. WHEN SHE TRIED TO START THE VEHICLE, SHE KEPT IN THE LOWEST GEAR, WITH HER FOOT ON THE BRAKE AND A MESSAGE LIGHT ILLUMINATED STATING DO NOT DRIVE, COOLANT IS LOW. UPDATED 08/24/11