NHTSA Complaint #10398225 — 2006 JEEP LIBERTY

TL*THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THE IGNITION ROD WITHIN THE STEERING COLUMN FAILED AND THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO A MECHANIC WHO DIAGNOSED THE FAILURE AS A STEERING COLUMN PROBLEM. THE STEERING COLUMN WAS REPLACED BY THE MECHANIC FOR $489 AT THE OWNERS EXPENSE. CASE #20734725 WAS FILED WITH THE MANUFACTURER WHO STATED THAT THERE WOULD BE NO REIMBURSEMENTS DUE TO THE MILEAGE, AND BECAUSE THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED CHRYSLER DEALER; THEREFORE THE CASE WOULD BE CLOSED. THE FAILURE MILEAGE WAS 106,000. UPDATED 06/06/11 *BF THE CONSUMER STATED THE VEHICLE WOULD NOT START ON SEVERAL OCCASIONS AFTER COMPONENTS WERE REPLACED TO TRY AND RECTIFY THE PROBLEM. THE CONSUMER STATED INSIDE THE STEERING COLUMN THERE IS AN IGNITION ROD WHICH MUST MAKE CONTACT IN ORDER FOR THE VEHICLE TO START THE IGNITION ROD. UPDATED 06/20/11