NHTSA Complaint #10398218 — 2008 BRAUN TOWN & COUNTRY

IN NORMAL NEIGHBORHOOD DRIVING, ALL DASHBOARD WARNING LIGHTS LIT UP AT THE SAME TIME, THE WINDSHIELD WIPERS TURNED ON, THE SPEEDOMETER AND TACHOMETER WENT TO ZERO EVEN THOUGH THE ENGINE WAS STILL RUNNING, AND MOST DISTURBINGLY, MY ELECTRIC DRIVERS SIDE SEAT STARTED MOVING FORWARD AND BACKWARD WHILE I WAS ATTEMPTING TO TURN AND BREAK. IT ALMOST CAUSED AN ACCIDENT, BUT I WAS LUCKY. THE SYSTEM RESET ITSELF, AND THE SAME THING HAPPENED AGAIN, AND AGAIN. IT WAS TOO DANGEROUS TO DRIVE. THE VEHICLE WAS TRANSPORTED TO THE DEALERSHIP WHO SAID IT WAS A "FRAYED AND CHAFFING" ELECTRICAL HARNESS. I HAD TO REPLACE IT, EVEN THOUGH THEY SAID THERE WAS NOTHING THAT I COULD HAVE DONE TO AVOID THE SITUATION. I ASKED IF THERE WAS ANYTHING I SHOULD DO DIFFERENTLY, AND THEY SAID NO IT WASN'T MY FAULT. I ASKED IF THEY SHOULD BE INSPECTING ANYTHING ELSE TO MAKE SURE IT DOESN'T HAPPEN AGAIN AND THEY SAID THAT WAS A ONE TIME OCCURRENCE IN THE LIFE OF THE CAR. I ONLY HAVE 39,000 MILES ON MY VAN, AND THIS WAS A VERY SCARY SITUATION. IF A LESS EXPERIENCED DRIVER WAS IN THE VAN, IT COULD HAVE CAUSED A SEVERE PROBLEM. WHEN THE DRIVER SEAT STARTED MOVING BACK AND FORTH WHILE I WAS DRIVING AND TRYING TO BREAK, IT WAS DISCONCERTING! *TR