NHTSA Complaint #10398171 — 1994 JEEP GRAND CHEROKEE
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 10398171 |
| Vehicle | 1994 JEEP GRAND CHEROKEE |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 175,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
TL*THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING OUT OF A PARKING SPACE THE STEERING WHEEL MALFUNCTIONED. THE STEERING WHEEL CONTINUED TO SPIN. THE CONTACT TOWED THE VEHICLE TO A LOCAL MECHANIC. THE MECHANIC STATED THERE WAS A DISCONNECT IN THE STEERING COLUMN DUE TO A PLASTIC PEN SHEARING OFF. THE MECHANIC STATED THE STEERING COLUMN NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER REGARDING THE STEERING WHEEL BUT THEY DID NOT PROVIDE ANY ASSISTANCE. THE CONTACT STATED THIS WAS A SAFETY ISSUE THAT COULD HAVE CAUSED A CRASH. THE FAILURE MILEAGE WAS 175,000.
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