NHTSA Complaint #10398159 — 2006 TOYOTA SIENNA

STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT issue reported to NHTSA

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Complaint Details

ODI Number	10398159
Vehicle	2006 TOYOTA SIENNA
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
Date of Incident	April 15, 2011
Date Filed	April 28, 2011
Mileage	38,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TOYOTA SIENNA 2006 REAR BACK DOOR LIFT STRUTS FAILED SUDDENLY. I WAS VISITING LAKE TAHOE AND WHEN I WAS TAKING THE LUGAGGE OFF, SUDDENLY THE DOOR CAME DOWN, LUCKILY MYSELF AND KIDS WERE AWAY OTHERWISE IT MIGHT HAVE FALLEN ON EITHER ME OR MY KIDS, I REPORTED THIS TO TOYOTA DEALER AFTER MY TRIP AND THEY SAY IT IS NORMAL WEAR AND TEAR AND WILL COST ME 450 BUGS TO REPLACE THE STRUTS. MY WORRY IS IT SHOULD NOT FALL SUDDENLY, FIX IT BY RECALL IF SOME KIDS COME BETWEEN THE DOOR THEN IT MIGHT BE VERY DANGEROUS. I FEEL THE TOO COLD WEATHER IS THE CULPRIT. *TR

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