NHTSA Complaint #10398141 — 2005 CADILLAC SRX SUSPENSION

Complaint Details

ODI Number	10398141
Vehicle	2005 CADILLAC SRX
Component	SUSPENSION
Date of Incident	April 1, 2008
Date Filed	April 28, 2011
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL*THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED THAT THE SHOCK ABSORBER WAS NOT FUNCTIONING PROPERLY, CAUSING THE VEHICLE TO BOUNCE UP AND DOWN WHEN TRAVELING. AT 40,000 MILES, THE CONTACT STATED THAT THE SERVICE SUSPENSION SYSTEM INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL INTERMITTENTLY. THE DEALER ADVISED THE CONTACT THAT THE ELECTRONIC SUSPENSION CONTROL MODULE WAS CORRODED AND NEEDED TO BE REPLACED. THE MANUFACTURER OFFERED TO PAY HALF OF THE REPAIR COST. THE CURRENT MILEAGE WAS 80,000 AND THE FAILURE MILEAGE WAS 40,000.

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