NHTSA Complaint #10398121 — 2005 NISSAN ALTIMA

I WAS DRIVING MY CAR ON THE HIGHWAY, STEADILY PROGRESSING AT 65MPH. THE CAR SHUDDERED, EVEN THOUGH I HADN'T CHANGED MY ACCELERATION (OR ANYTHING ELSE). I DISMISSED IT AS A FLUKE AND RAN AN ERRAND. WHEN I TRIED TO START MY CAR AFTER I EXITED THE STORE, THE CAR WOULDN'T TURN OVER IN A TIMELY MANNER. AFTER SEVERAL ATTEMPTS, THE CAR FINALLY STARTED. THIS HAPPENED TWO MORE TIMES BEFORE I WAS ABLE TO TAKE IT IN. I TOOK IT TO MY USUAL MECHANIC, WHO CHECKED THE CAR OUT AND TOLD ME ABOUT THE OUTSTANDING RECALL ON CAM/CRANKSHAFT SENSOR PROGRAMMING. I TOOK IT TO A NISSAN DEALERSHIP (FENTON NISSAN, 8800 NORTHWEST EXPY, OKLAHOMA CITY, OKLAHOMA), WHO TOLD ME THAT THEY WOULD DO THE RECALL, BUT THAT I HAD TO HAVE NEW CAM/CRANKSHAFT SENSORS INSTALLED FIRST OR MY COMPUTER WOULD BURN UP. I CALLED MY MECHANIC WHO SAID THAT HE HAD CHECKED MY SENSORS AND THAT THEY WERE FINE. I TOLD THE DEALERSHIP THIS INFO, AND THEY RESTATED WHAT THEY HAD SAID BEFORE. I THEN SAID THAT I WOULD JUST HAVE THE INSTALLATION DONE BY MY MECHANIC. THE DEALERSHIP TOLD ME THAT MY GUY WOULD JUST MESS UP THE JOB, AND THAT THEY WOULD HAVE TO REPLACE ANY SENSORS HE WOULD INSTALL, SO IT WOULD BE IN MY BEST INTEREST TO JUST HAVE THE DEALERSHIP DO THE WORK. HE THEN INSINUATED THAT REGARDLESS OF WHAT I DID, THE DEALERSHIP WOULDN'T PERFORM THE RECALL WITHOUT THE DEALERSHIP INSTALLING NEW SENSORS. I GOT BOTH THE SENSORS AND THE RECALL PERFORMED BY THE NISSAN DEALERSHIP. AFTER THE RECALL WAS PERFORMED, THE CAR WAS STILL NOT PERFORMING CORRECTLY, SO I TOOK IT BACK TO THE DEALERSHIP, WHO DID THE RECALL PROGRAMMING AGAIN, AND THE CAR HAS BEEN RUNNING WELL EVER SINCE. MY COMPLAINT IS THAT THE NISSAN DEALERSHIP FORCED ME TO HAVE EXTRA WORK DONE, EVEN THOUGH MY SENSORS WERE GOOD AND THE RECALL DOESN'T SPECIFY THAT SENSORS HAVE TO BE REPLACED BEFORE THE RECALL IS PERFORMED. *TR