NHTSA Complaint #10397995 — 1997 NISSAN PATHFINDER

TL* THE CONTACT OWNS A 1997 NISSAN PATHFINDER. WHILE DRIVING APPROXIMATELY 15 MPH, THE STEERING WHEEL BECAME STIFF AS THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS DRIVEN TO THE CONTACTS HOME WHERE AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND ADVISED THAT THE FRONT STRUT TOWER WAS SEVERELY CORRODED AND FRACTURED FROM THE FRAME. THE FRONT STRUT WAS FOUND TO BE RUBBING AGAINST THE STEERING SHAFT ABNORMALLY AND CAUSING THE STEERING FAILURE. IN ADDITION, THE STRUT WAS PUSHED UP APPROXIMATELY THREE INCHES AND WAS BEATING ON THE AIR INTAKE AND THE AIR FILTER. THE CONTACT STATED THAT THE BRAKE AND ABS LINES WERE ALSO DAMAGED AND THE WHEEL WAS PUSHING ON THE STEERING SHAFT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR REPAIRS. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 11V244000 ( STEERING: COLUMN) BUT THE VIN WAS NOT INCLUDED. THERE WAS AN OPEN INVESTIGATION INTO THE FALURE UNDER NHTSA ACTION ID: PE11004 (SUSPENSION:FRONT:SHOCK ABSORBER STEERING SUSPENSION:FRONT:MACPHERSON STRUT STEERING:COLUMN). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.