NHTSA Complaint #10397921 — 2002 FORD WINDSTAR

TRACTION CONTROL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10397921
Vehicle	2002 FORD WINDSTAR
Component	TRACTION CONTROL SYSTEM
Date of Incident	April 19, 2011
Date Filed	April 26, 2011
Mileage	114,464 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

ON APRIL 16TH I TOOK MY FORD WINDSTAR IN FOR REPAIRS AND TWO FORD RECALLS. AFTER RETURNING MY CAR I NOTICED ALMOST IMMEDIATELY THE ABS LIGHT TURNED ON AS WELL AS THE BRAKE LIGHT. I WAS CONCERNED AND ASKED THE SERVICE DEPARTMENT TO CHECK THIS. THE SERVICE MANAGER TOLD ME THAT I NEEDED TO HAVE THE ABS MODULE REPLACED WHICH IS A COST OF APPROXIMATELY $700. I CANNOT AFFORD TO PAY THIS BUT THE CAR IS NOT RUNNING SAFE SINCE THIS HAPPENED. IT FEELS LIKE IT SLIPS WHEN I BRAKE AND IT'S BEEN RAINING A LOT HERE IN FLORIDA SO I'M VERY CONCERNED. I THINK IT IS FORD'S RESPONSIBILITY TO REPLACE THE ABS MODULE AT NO COST TO THE CONSUMER. *TR

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