NHTSA Complaint #10397729 — 2000 FORD EXPEDITION

WE BOUGHT THIS VEHICLE IN FEBRUARY 2010 IT RAN PERFECTLY UNTIL WE GOT THE FIRST SNOW OF THE YEAR AND THEN WE STARTED HAVING MAJOR ELECTRICAL PROBLEMS. IT STARTED OUT JUST THE WARNING LIGHTS WOULD BLINK, THEN THE RADIO WOULD SHUT OFF IN DRIVE BUT COME BACK ON IN PARK. THEN THE WIPERS WOULD NO LONGER WORK OR THE HEADLIGHTS! SO WE PARKED IT FOR ABOUT A MONTH, THE SECOND DAY THE RADIO AND HEATER CAME ON WITHOUT THE KEYS EVEN BEING IN THE VEHICLE SO WE HAD TO DISCONNECT THE BATTERY! WE LET IT SIT WITH THE BATTERY DISCONNECTED FOR AWHILE THEN TRIED IT AGAIN. THE SUV RAN GREAT FOR ABOUT 8 WEEKS THEN IT SNOWED AGAIN AND IT SUDDENLY STARTED TRYING TO START ITSELF AND WE DO NOT HAVE REMOTE START!!! NOW IT DOES IT EVERY TIME YOU SHIFT, START IT, OR WHENEVER IT IS PARKED IT JUST STARTS CRANKING AWAY!! I NOW HAVE SMOKE COMING FROM SOMEWHERE BEHIND THE FUSE BOX! THE FUSES ARE ALL GOOD AND I CAN'T SEE ANY PROBLEM WITH THE WIRING... I HAVE TALKED TO SEVERAL PEOPLE WHO HAVE HAD THESE EXACT SAME ISSUES WITH THIS MODEL OF EXPEDITION AND NONE OF THEM HAVE BEEN ABLE TO FIGURE OUT WHAT THE PROBLEM IS EVEN AFTER SPENDING THOUSANDS OF DOLLARS... AND FORD IS REFUSING TO ISSUE A RECALL... SO WHAT ARE WE TO DO AS CONSUMERS WHEN WE ARE ASSURED THE VEHICLES WE BUY ARE SAFE AND THEY TURN OUT TO BE THE EXACT OPPOSITE!!!!