NHTSA Complaint #10397128 — 2004 CHEVROLET SILVERADO

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT STATED THE INSTRUMENT PANEL FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY REMOVED THE INSTRUMENT PANEL FOR INSPECTION. ONCE THE INSTRUMENT PANEL WAS INSTALLED BACK IN THE VEHICLE, THE PANEL OPERATED AS NORMAL WITH THE EXCEPTION OF THE OIL PRESSURE WARNING GAUGE. THE DEALER DID NOT REPLACE THE INSTRUMENT PANEL WITH A NEW ONE NOR WERE THERE ANY REPAIRS PERFORMED. THE CONTACT SPOKE TO THE MANUFACTURER AND WAS TOLD THAT THE FAILURE WAS A COMMON ISSUE WITH THE YEAR, MAKE AND MODEL BUT THE MANUFACTURER WAS ONLY WILLING TO ASSIST WITH REPAIRS ON THOSE VEHICLE WITH 75,000 MILES OR LESS. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 82,000.