NHTSA Complaint #10397118 — 2003 SATURN ION

TL* THE CONTACT OWNS A 2003 SATURN ION. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT ENGAGED THE CRUISE CONTROL BUT THE VEHICLE SUDDENLY ACCELERATED ABRUPTLY WITHOUT WARNING. THE CONTACT THEN APPLIED PRESSURE TO THE BRAKES, MANUALLY DEPRESSED THE CRUISE CONTROL BUTTON AND PRESSED THE CLUTCH TO DISENGAGE THE SYSTEM HOWEVER, THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT WAS ABLE TO REMOVE THE VEHICLE FROM THE HIGHWAY AND SHUT THE ENGINE OFF. THE VEHICLE WAS TOWED TO A DEALER WHO PERFORMED A DIAGNOSTIC TEST AND CONFIRMED THAT THE CRUISE CONTROL MODULE HAD FROZE IN ACCELERATION MODE AND DISCONNECTED THE SYSTEM. THE MANUFACTURER TOOK A COMPLAINT ON THE CONTACTS BEHALF AND THE CONTACT WAS AWAITING A RESPONSE. THE CURRENT AND FAILURE MILEAGE WAS 80,051.