NHTSA Complaint #10397099 — 2001 ISUZU RODEO

WHILE DRIVING THE VEHICLE THE REAR SUSPENSION BROKE CAUSING THE VEHICLE TO SWERVE INTO ONCOMING TRAFFIC. LUCKILY THERE WAS NO ACCIDENT AND THE VEHICLE WAS TOWED TO A FRIENDS HOME UNTIL WE COULD DETERMINE WHAT NEEDED TO BE DONE. I HAD KNOWN ABOUT THE RECALL SINCE LATE DECEMBER BUT WAS UNABLE TO GET THE VEHICLE IN TO BE CHECKED THAT QUICKLY. THE CLOSEST REPAIR FACILITY WAS 95 MILES AWAY FROM WHERE I LIVED. BILL COLWELL FORD IN HUDSON, IOWA WAS CONTACTED AND THE VEHICLE WAS TOWED FROM MY FRIENDS HOME. AN ATTEMPT TO REPAIR WAS MADE BUT IT WAS LATER DETERMINED IT WOULD NOT BE POSSIBLE. I HAVE WAITED FOR ISUZU TO CONTACT ME FOR OVER A WEEK REGARDING A REPURCHASE REMEDY FOR THIS ISSUE. I HAVE CONTACTED ISUZU AS WELL AS THE SERVICE MANAGER AT BILL COLWELL FORD, AND ISUZU IS HOLDING UP THE PROCESS. I AM PAYING PAYMENTS AND INSURANCE ON A SALVAGE VEHICLE WHICH DOESN'T SEEM FAIR. I AM GREATLY CONCERNED THEY WILL ATTEMPT TO UNDERVALUE MY VEHICLE IF THEY EVER GET THAT FAR IN THE PROCESS. I AM WITHOUT A VEHICLE AND I AM EXTREMELY ANGRY THAT MORE ISN'T BEING DONE TO HELP. *TR