NHTSA Complaint #10397042 — 2007 TOYOTA AVALON

TL* THE CONTACT OWNS A 2007 TOYOTA AVALON. THE CONTACT STATED THAT THE REAR WINDOW CAME WITH A SUN SHADE THAT WOULD AUTOMATICALLY COME DOWN OR GO UP WHEN THE VEHICLE WAS BEING DRIVEN FORWARD OR IN REVERSE. SHE STATED THAT THE SHADE WOULD NOT COME DOWN WHILE DRIVING IN REVERSE AND WHEN THE SUN WOULD SET, THE SHADE WOULD CAUSE LIMITED VISIBILITY THROUGH THE REAR WINDOW. THE VEHICLE WAS TAKEN TO A DEALER AND THEY ADVISED HER THEY COULD NOT ASSIST ANY FURTHER THAN ADVISING THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. THE VIN WAS UNAVAILABLE.