NHTSA Complaint #10396745 — 1998 FORD CONTOUR AIR BAGS

Complaint Details

ODI Number	10396745
Vehicle	1998 FORD CONTOUR
Component	AIR BAGS
Date of Incident	April 4, 2011
Date Filed	April 19, 2011
Mileage	135,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

MY 1998 FORD CONTOUR HAS THREE SAFETY RECALLS. HOWEVER, I'M HAVING A TERRIBLE TIME GETTING FORD TO PROVIDE THE PARTS NEEDED TO SERVICE THE VEHICLE. THE RECALLS ARE: (A) 01S22 - HEATER BLOWER RESISTOR AND CONNECTOR, (B) 99S14 - HEADLIGHT SWITCH CONNECTOR, AND (C) 99S23 - FRONT CRASH SENSORS. PRESENTLY MY AIRBAGS ARE OFFLINE AND OFFER NO CRASH PROTECTION. IT'S BEEN A LITTLE OVER A MONTH SINCE I BEGAN TRYING TO GET THIS RESOLVED (BASICALLY WHEN I BOUGHT THE CAR - THE SELLER DIDN'T DISCLOSE THE RECALLS WERE NOT FIXED TO ME). THE BLOWER STOPPED WORKING A FEW DAYS AGO AND IT SMELLED LIKE ELECTRICAL WIRES WERE PERHAPS BURNING. SO NOW I DON'T HAVE DEFROST/DEFOG CAPABILITY. THE DEALER IS TRYING TO GET THE PARTS, BUT FORD HASN'T SHIPPED THEM. *TR

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