NHTSA Complaint #10396738 — 2008 HONDA ACCORD SERVICE BRAKES, ELECTRIC

Complaint Details

ODI Number	10396738
Vehicle	2008 HONDA ACCORD
Component	SERVICE BRAKES, ELECTRIC
Date of Incident	April 18, 2011
Date Filed	April 18, 2011
Mileage	13,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

OUR 2008 HONDA ACCORD HAS NEEDED NEW BRAKE PADS 3 TIMES IN 3 YEARS. WE HAD THE NEW-IMPROVED BRAKE PADS ADDED LAST YEAR BUT ONE YEAR LATER WE ARE IN NEED OF NEW ONES AGAIN. THEY ARE NOW PAPER THIN. HONDA WILL NOT PAY THE FULL AMOUNT EVEN THOUGH THE NEW PADS WERE SAID TO LAST LONGER THAN THE OLD. OBVIOUSLY THIS IS NOT THE CASE. WE HAVE A 4-YEAR OLD DAUGHTER AND PURCHASED THE HONDA WITH THE INTENT OF HAVING A SAFE CAR. THIS IS NOT SAFE AND IS UNCALLED FOR. THE SETTLEMENT THAT EXISTS IS NOT ENOUGH AND THERE SHOULD BE A RECALL OF THESE BRAKE PADS. WE DO NOT EXPECT TO PURCHASE ANOTHER ACCORD (OR HONDA FOR THAT MATTER) AGAIN IF THIS IS HOW THINGS ARE HANDLED. THE SAFETY OF DRIVERS IS SUPPOSED TO BE THE NUMBER ONE PRIORITY BUT THIS IS OBVIOUSLY NOT THE CASE. *TR

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