NHTSA Complaint #10396713 — 2006 JEEP GRAND CHEROKEE

DURING THE WEEKS OF EARLY MARCH, I EXPERIENCED LEAKS OF THE INTERIOR OF MY 2006 JEEP GRAND CHEROKEE DRIPPING ON THE PASSENGER SIDE (A-PILLAR), DRIVER SIDE (A-PILLAR) AND ABOVE THE HOME GARAGE DOOR CONTROLS (OVERHEAD CONSOLE) AFTER IT RAINED/SNOWED. I BROUGHT IN THE VEHICLE ON MARCH 22 TO A JEEP DEALERSHIP SERVICE CENTER WHERE IT WAS TROUBLESHOOT WITH RE-SECURING THE WEATHER STRIP ABOVE WINDSHIELD AND A GASKET IN THE SUNROOF WAS REPLACED (TSB 23 040 06). HOWEVER 2 DAYS LATER THE LEAK OCCURRED AGAIN ON THE PASSENGER SIDE AND DRIVER SIDE (ABOVER THE DRIVER, MYSELF) IN WHICH IT DOES TAKE YOUR FOCUS OFF THE ROAD AS WATER DRIPS ON YOUR LEGS/KNEE. THE LEAK HAS YET TO BE RESOLVED, AS VEHICLE WAS BROUGHT IN A SECOND TIME ON MARCH 28 AND NO CONFIRMED TROUBLE-SHOOT WAS COMPLETED AS I RETRIEVED THE VEHICLE BACK ON MARCH 31ST WITH A THEORY OF THE LEAK EITHER COMING FROM THE WINDSHIELD OR THE SUNROOF. THE SERVICE TECHNICIANS SAID THEY WOULD CALL BACK ONCE MORE DETAIL WAS INVESTIGATED BY THE MANAGER HOWEVER I NEVER RECEIVED ONCE CALL-BACK. INTERESTINGLY ON THE 28TH WHEN I BROUGHT THE VEHICLE IN HE SAID "THIS WAS THE 4TH VEHICLE THIS WEEK", AMONG OTHERS THAT I MYSELF HAVE FOUND ONLINE OF MULTIPLE JEEP OWNERS EVEN THE 2011 MODEL HAVING THE SAME ISSUE WHICH IS A SAFETY ISSUE AS THUNDERSTORM SEASON IS HERE AND HEAVY DOWNPOURS AND LEAKS DRIPPING ON THE DRIVER ARE DISTRACTIVE AND TAKE FOCUS OFF THE ROAD. I DON'T UNDERSTAND WHY A RECALL HAS NOT BEEN ISSUED FROM JEEP AFTER SO MANY OWNERS HAVE THIS ISSUE AND END UP PAYING OUT OF POCKETS FOR REPAIRS TO THEIR CARPETS(MOLD), STEREO DAMAGE, AMONG OTHER THINGS. FORTUNATELY I HAVE NOT HEARD OF ANY MAJOR ACCIDENTS FROM THIS BUT A DISTRACTION IS DEFINITELY OUT THERE FOR DRIVERS IF IT LEAKS OR STARTS LEAKING WHILE ON A HIGHWAY. *TR