NHTSA Complaint #10396671 — 2010 FORD FUSION

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	10396671
Vehicle	2010 FORD FUSION
Component	SEATS
Date of Incident	July 30, 2009
Date Filed	April 18, 2011
Mileage	10 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I FULLY AGREE WITH THE FOLLOWING PREVIOUS COMPLAINT: 2010 FORD FUSION HYBRID FRONT SEAT HEADREST/RESTRAINT. THE FRONT SEAT HEADRESTS PROTRUDE FORWARD WELL PAST THE PREFERRED ALIGNMENT OF THE SPINE. THE DRIVER IS COMPELLED TO OPERATE THE VEHICLE WITH HEAD PUSHED FORWARD. THIS POOR ERGONOMICS HAS RESULTED IN NECK AND BACK PAIN, HEADACHES, AND GENERAL DISCOMFORT. THE MANUFACTURER SHOULD CONSIDER A REDESIGN AND MAKE SUCH REDESIGN AVAILABLE TO CONSUMERS. THIS SITUATION IS SO BAD THAT I HAVE REVERSED THE POSITION OF THE HEAD RESTS, THUS RENDERING THEM TOTALLY INEFFECTIVE. I AM UNABLE TO DRIVE OR RIDE IN THIS CAR WITH THE HEAD RESTS IN THE NORMAL POSITION. *TR

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