NHTSA Complaint #10396535 — 2009 JEEP PATRIOT

I PURCHASED A NEW 2009 JEEP PATRIOT ON 7/10/09 AND PAID CASH. ON 8/20/09 I TOOK IT TO THE DEALERSHIP WITH 2,563 MILES ON IT BECAUSE WATER WAS POURING INTO THE DASH, RADIO, AND ONTO ME WHILE DRIVING AFTER A RAINY NIGHT. THEY ADJUSTED SUNROOF GLASS AND RESEALED OPEN SEAMS IN SUNROOF FAME AND SAID IT WAS FIXED. ON 9/10/09 I TOOK IT BACK TO DEALERSHIP WITH 3,316 MILES ON IT FOR THE SAME EXACT PROBLEM OF WATER POURING FROM THE DOME LIGHT ALL OVER THE DASH, RADIO, AND ME AGAIN AFTER ANOTHER RAINY NIGHT. THEY REPLACED SUNROOF GLASS WEATHERSTRIPPING AND SAID IT WAS FIXED AGAIN. ON 11/17/10 AFTER A VERY LONG HARD RAIN I TOOK IT BACK TO DEALERSHIP WITH 18,706 MILES ON IT WITH WATER POURING FROM THE DOME LIGHT AND FROM THE REAR DOME AND FROM THE PASSENGER SIDE REAR DOOR AREA. THE CARPET WAS SOAKED AND THE DOME LIGHT HAD STOPPED WORKING. THEY REPOSITIONED DRAIN TUBES AND REPLACED SUNROOF GLASS AND SEAL. IN THE PROCESS THEY BROKE OUR HEADLINER BUT AGREED TO ORDER ANOTHER ONE FOR US. ON 12/14/10 AFTER ANOTHER HARD RAIN I TOOK IT BACK TO DEALERSHIP WITH 19,604 MILES ON IT WITH WATER POURING FROM HEADLINER AT THE PASSENGER REAR DOOR AREA AND SOAKING THE CARPET. WHILE AT DEALERSHIP THEY INSTALLED A NEW HEADLINER WHICH DOES NOT FIT PROPERLY BY THE WINDSHIELD. THEY CLAIMED THAT THEY COULD NOT MAKE THE ROOF LEAK ON THAT VISIT. THEY LOST TWO OF THE PLUGS THAT WENT INTO THE HEADLINER, CAUSING US TO HAVE TO MAKE AN EXTRA TRIP TO THEIR SHOP. MY WIFE AND I HAVE REALLY BEEN PUT OUT WITH ALL THIS. CHRYSLER'S SOLUTION IS FOR US TO UPGRADE TO A NEW HIGHER PRICED CHRYSLER PRODUCT. I HOPE THAT ALL OF THE MOISTURE DOESN'T CREATE A MOLD HAZARD FOR OUR INFANT GRANDCHILDREN THAT RIDE IN THIS VEHICLE. I HAVE SMELLED A MUSTY SMELL FROM TIME TO TIME. *TR