NHTSA Complaint #10396329 — 2001 KIA SEPHIA

I AM COMPLAINING BECAUSE MY GEAR SHIFT WON'T SHIFT. IN THE OWNER'S MANUAL, IT SAYS IF THIS HAPPENS TO REMOVE THE SMALL CAP ON THE GEAR SHIFT BOX AND PUT A SCREW DRIVER IN THE HOLE TO MANUALLY SHIFT, WHICH I HAVE HAD TO DO FOR THE PAST FEW MONTHS. IF THEY KNEW IT WAS GOING TO HAPPEN AND PLACED A BACK-UP PLAN IN THE MANUAL, WHY DIDN'T THEY FIX IT TO BEGAN WITH? IT WOULD COST A FEW HUNDRED DOLLARS TO REPLACE THE GEAR SHIFT CABLE. WHY SHOULD I HAVE TO BE THE ONE TO DO THIS? I THINK IT IS KIA'S RESPONSIBILITY TO REPLACE MY GEAR SHIFT CABLE. LIKE I SAID, IT IS IN THE OWNER'S MANUAL TO USE A SCREW DRIVER IF THE GEAR SHIFT FAILS. UPDATED 04/21/11 *BF