NHTSA Complaint #10396312 — 2004 CADILLAC CTS

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 10396312
Vehicle 2004 CADILLAC CTS
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage 58,343 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

BOUGHT CAR IN 4-2009. FIRST THROTTLE WENT OUT WITHIN 20 DAYS, REPLACED BY DEALER. DEALER WENT BANKRUPT WITHIN A MONTH. SECOND THROTTLE REPLACED 8-2010, THIRD 2-2011, AND FOURTH THROTTLE WENT OUT YESTERDAY (4-4-2011.) ONE GM DEALER REFUSED TO MAKE REPAIR, CALLING CAR A "PROBLEM CHILD." (I.E. LEMON) ANOTHER SAID THEY DID NOT WANT TO, BUT WOULD REPLACE THROTTLE, BUT WOULD NOT HANDLE THE WARRANTY. I HAVE CALLED GM AT LEAST FIVE TIMES, TALKING FOR HOURS, AND THEY REFUSE TO THINK THIS IS THEIR PROBLEM. I HAVE REPEATEDLY BROUGHT UP THE DANGEROUS SITUATION A THROTTLE GOING OUT CREATES WHEN THE CAR LOOSES POWER IN THE MIDDLE OF A BUSY STREET. THEY JUST DON'T CARE. GM DOES HAVE A SERVICE BULLETIN OUT ON THROTTLE PROBLEMS. I HAVE PUT @ 5,000 MILES ON THE CAR SINCE PURCHASE IN 2009.

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