NHTSA Complaint #10396153 — 2005 VOLKSWAGEN JETTA UNKNOWN OR OTHER

Complaint Details

ODI Number	10396153
Vehicle	2005 VOLKSWAGEN JETTA
Component	UNKNOWN OR OTHER
Date of Incident	October 17, 2010
Date Filed	April 7, 2011
Mileage	92,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

JETTA 2005.5 SEDAN (AUTOMATIC) HARD SHIFTED BETWEEN 2ND & 3TH GEARS, DISPLAYING SHUDDERING AND HESITATION DURING ACCELERATION IN TRAFFIC. SINCE OCTOBER 2010 HARD SHIFTING HAS CONTINUED DAILY AND FREQUENCY OF SHIFTING HESITATION ISSUE HAS WORSENED. HARD SHIFTING WITH HESITATION UP BETWEEN 3TH AND 4TH, AND ALSO HARD SHUDDERING DOWNSHIFT BETWEEN 3RD AND 2ND. DEALER HOOKED VEHICLE TO COMPUTER ON FEB 14, 2011 AND STATED TRANSMISSION HAS NO ERRORS. DEALER WOULD NOT TEST DRIVE FOR LONGER THAN 4 MILES, DEALER STATED HARD SHIFT DID NOT OCCUR IN THAT 4 MILE PERIOD, TEST WAS NOT AT FREEWAY SPEEDS, OWNER WAS NOT IN THE VEHICLE. DEALER STATES VEHICLE IS NOT ELIGIBLE FOR VALVE FIX. VEHICLE SHIFTING FAILURE IS HAZARDOUS AND DANGEROUS HIGHWAY CONDITION.

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