NHTSA Complaint #10395998 — 2008 BUICK LACROSSE

EQUIPMENT issue reported to NHTSA

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Complaint Details

ODI Number 10395998
Vehicle 2008 BUICK LACROSSE
Component EQUIPMENT
Date of Incident
Date Filed
Mileage 17,765 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

I HAVE HAD TWO FAILURE INCIDENTS WITH THE JACK AND THE LUG WRENCH THAT CAME WITH MY VEHICLE FROM BUICK. APPROXIMATE 1 YEAR AGO I WAS USING THE JACK FOR THE FIRST TIME AND IT CAME APART WITH THE VEHICLE RAISED ON IT. BUICK REPLACED THE JACK. I WAS USING THE REPLACEMENT JACK FOR THE FIRST TIME LAST WEEK AND THE ORIGINAL LUG WRENCH SPLIT AT THE SOCKET END. THIS WAS THE SECOND TIME THIS WRENCH WAS USED. I AM CONCERNED THERE IS SOMETHING WRONG WITH THE JACK/WRENCH DESIGN OR METAL IT IS MADE OUT OF. I HAVE CONTACTED BUICK ABOUT THE PROBLEM BUT HAVE NOT HEARD BACK FROM THEM. *TR

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