NHTSA Complaint #10395681 — 2002 HONDA ACCORD POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10395681
Vehicle	2002 HONDA ACCORD
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	April 1, 2011
Date Filed	April 12, 2011
Mileage	101,050 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

FOR THE LAST 4 THIS CAR HAS JUMPED AND SHIFTED HARD AT STOPS WHEN COLD. THE DEALER TOLD ME THIS WAS NORMAL AND NEVER MADE RECORD OF IT ON A SERVICE SLIP (ROUGHLY 70K). THE DEALER MADE ME SERVICE THE TRANSMISSION EVER 15-20K AFTER THE CAR HAD 35K MILES. MY HONDA DEALER HAS NOW TOLD ME THAT THE CAR HAS AN ODOMETER DISCREPANCY, WHICH I HAD NEVER BEEN INFORMED OFF, AND THAT THE CAR PROBABLY HAS CLOSER TO 98K ON IT. THE TRANSMISSION NOW SLIPS AND STALLS IN THE MIDDLE OF INTERSECTIONS AND YOU HAVE TO BRAKE HARD AT STOPS TO KEEP THE CAR FROM LUNGING FORWARD WHEN COLD. I FEEL HONDA IS CHARGING THE CUSTOMER WITH EXTRA MAINTENANCE TO KEEP THE TRANSMISSION FROM GOING OUT WHILE IT IS IN WARRANTY TO KEEP THEM FROM BEING RESPONSIBLE. I ALSO FEEL THE SURGING AND SLIPPING IS A SAFETY HAZARD CAUSED BY MAKING A DEFECTIVE TRANSMISSION. *TR

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