NHTSA Complaint #10395520 — 2005 KIA OPTIMA

TL* THE CONTACT OWNS A 2005 KIA OPTIMA. THE CONTACT STATED THAT THE POWER LOCKS MALFUNCTIONED, WHICH CAUSED THE DRIVER'S SIDE FRONT DOOR TO LOCK. THE DOOR COULD NOT BE REOPENED. THE CONTACT WOULD ENTER THE VEHICLE THROUGH THE PASSENGER SIDE OF THE VEHICLE AND CLIMB OVER THE CENTER CONSOLE. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE COULD NOT BE DIAGNOSED BECAUSE THE DRIVER SIDE DOOR WOULD NOT OPEN AND SUGGESTED THAT THE DOOR BE UNASSEMBLED AT THE CONTACTS EXPENSE. THE CONTACT STATED THE FAILURE WAS A MAJOR SAFETY ISSUE BECAUSE THE DOOR WOULD NOT OPEN IN THE EVENT OF A CRASH. THE FAILURE MILEAGE WAS 89,703.