NHTSA Complaint #10395310 — 2001 VOLVO V70XC

THROTTLE CONTROL MALFUNCTION NHTSA DEFECT INVESTIGATION #EA05021 VOLVO V70XC 2001 PLACED INTO SERVICE ON JUNE 19, 2001. THE CAR DISPLAYS ALL SYMPTOMS OF ETM FAILURE AS DESCRIBED IN THE NUMEROUS ONLINE FORUMS REGARDING THIS SUBJECT. THE CAR LUNGES FORWARD WITH MY FOOT ON THE BRAKE, LUNGES FORWARD WHILE SLOWING DOWN AND IDLES ERRATICALLY AS IF I WERE APPLYING THE GAS PEDAL OVER AND OVER. I BELIEVE DYER AND DYER VOLVO IS ATTEMPTING TO "WAIT ME OUT" UNTIL THE 10 YEARS HAS PASSED FOR THE WARRANTY SINCE THERE IS ONLY TWO MONTHS LEFT ON THE CLOCK. I PURCHASED THIS CAR USED AND TOOK IT TO DEALER ON THE VERY NEXT DAY WITH THESE COMPLAINTS. THEY INDICATED THAT THE CAR RECEIVED THE RECALL SERVICE "SOFTWARE UPDATE" IN 2006. THEY LIED TO ME AND TOLD ME THAT THEY COULD REPLACE THE ETM BUT ONLY AFTER I PAID THEM $600 TO CLEAN REPLACE THE PCV FLAME TRAP. THE TECHNICIAN [XXX] LITERALLY TOLD ME, THAT IF I WOULD PAY FOR THE FLAME TRAP REPLACEMENT, THEN HE COULD GET THE ETM REPLACED FOR FREE UNDER WARRANTY - THAT THIS "JUST HAD TO BE RULED OUT TO SATISFY VOLVO HQ." I NEXT TOOK THE CAR TO NORTHPOINT VOLVO AND THEY CLEANED THE INTAKE UNDER THE 10 YEAR WARRANTY BUT STILL REFUSED TO REPLACE THE FAULTY ETM. THEY INDICATED THAT THE FLAME TRAP DID NOT NEED TO BE REPLACED IN ORDER TO RECEIVE A REPLACEMENT ETM BUT THAT "VOLVO CORPORATE" WOULD NOT APPROVE A REPLACEMENT ETM - ONLY A CLEANING. AGAIN I BELIEVE I AM JUST BEING WAITED OUT. I ALSO HAVE TAKEN THE VEHICLE TO AN INDEPENDENT VOLVO-AUTHORIZED AND CERTIFIED SHOP (VOLVO OF GWINNETT) WHO HAVE TOLD ME THAT THEY ARE 100% CERTAIN THAT I HAVE A FAILED ETM BUT THAT VOLVO WILL NOT REIMBURSE THEM FOR THE WARRANTY WORK AT ALL - THAT THEY ONLY LET THEIR DEALERS DO THIS WORK TO MINIMIZE THE # OF REPLACEMENTS. EVERY DAY THIS CAR DISPLAYS THESE CHARACTERISTICS AND VOLVO REFUSES TO REPLACE THE CLEARLY FAULTY ETM. AM I GOING TO HAVE TO GET IN A FATAL ACCIDENT AND DIE BEFORE VOLVO DOES THE RIGHT THING? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION