NHTSA Complaint #10394475 — 2007 JEEP GRAND CHEROKEE ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10394475
Vehicle	2007 JEEP GRAND CHEROKEE
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	January 12, 2010
Date Filed	April 6, 2011
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IA

Consumer Description

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP, THE VEHICLE WOULD STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED WHO ONLY OFFERED TO PAY FOR ANOTHER DIAGNOSTIC TEST BUT NOT ASSIST WITH REPAIRS. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 78,000...UPDATED 06/05/12 *BF WHENEVER A SPARK PLUG WOULDN'T FIRE BACK THE UN-USED CHARGE FLOWED BACK THROUGH THE CIRCUIT AND TRIPPED THE SURGE PROTECTOR ON THE VEHICLE'S MAIN COMPUTER WHICH CAUSED IT TO SHUT DOWN. TWO OF THE SPARK PLUGS AND COILS WERE REPLACED. THERE HAVE BEEN NO PROBLEMS SINCE. UPDATED 06//18/12

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