NHTSA Complaint #10394129 — 2002 GMC SIERRA 1500

TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 5 MPH THE CONTACT HEARD A CLANKING NOISE AND FELT A VIBRATION IN THE STEERING COLUMN. THE CONTACT STATED THAT THE VIBRATION AND THE SOUND WOULD OCCUR CONSTANTLY WHEN DRIVING AT LOW SPEEDS AND BECAME MORE NOTICEABLE WHEN DRIVING AT HIGHWAY SPEEDS. THE MANUFACTURER AND DEALER WERE CONTACTED AND STATED THAT THERE WAS NOT A RECALL FOR THE FAILURE AND THEY COULD NOT PROVIDE ANY FURTHER ASSISTANCE. THE FAILURE WAS NEITHER DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.