NHTSA Complaint #10393269 — 2006 MINI COOPER S STEERING

Complaint Details

ODI Number	10393269
Vehicle	2006 MINI COOPER S
Component	STEERING
Date of Incident	March 12, 2011
Date Filed	March 24, 2011
Mileage	76,620 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ME

Consumer Description

ON SATURDAY AFTERNOON, 12 MARCH 2011, A LOUD, HIGH-PITCHED HUMMING OR WHINING, SERIOUS-SOUNDING NOISE DEVELOPED WHILE I WAS DRIVING, THE LOUDNESS (AND/OR THE PITCH) OF THE NOISE WOULD CHANGE WHEN I TURNED THE STEERING WHEEL. I CHECKED THE POWER STEERING FLUID LEVEL, WHICH WAS OK. THE NIGHT OF SUNDAY, 13 MARCH, I LEFT THE CAR AT ATLANTIC MOTORCAR SERVICES OF WISCASSET, MAINE 04578, WHICH SPECIALIZES IN MINI AND OTHER EUROPEAN VEHICLES. THE FOLLOWING MORNING I DESCRIBED THE PROBLEM AND ASKED THEM TO CHECK IT OUT. ATLANTIC FOUND "THE POWER STEERING PUMP (EPAS) IS DEFECTIVE". THEY REPLACED THE EPAS ASSEMBLY (PART # 32 41 6 778 425) AT A COST OF $1212.49; AND BLED, FLUSHED AND FILLED THE SYSTEM (PS SERVICE KITBG $99). THIS RESOLVED THE PROBLEM.

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