NHTSA Complaint #10393093 — 2007 MERCEDES BENZ ML320

STEERING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 10393093
Vehicle 2007 MERCEDES BENZ ML320
Component STEERING
Date of Incident
Date Filed
Mileage 36,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

I PURCHASED A USED 2007 MERCEDES ML320 CDI ON MARCH 12. AFTER A WEEK OF DRIVING - I INSPECTED THE ENGINE COMPARTMENT (I USUALLY DO). I NOTICED ENGINE OIL DRIPPING (SMALL BUT NOTICEABLE AMOUNT) ON THE SERPENTINE BELT. I DID NOT THINK IT WAS URGENT - SO I TOOK PICTURES SO I CAN SEND IT TO MY SELLER TO CLAIM WARRANTY. ON MARCH 23, I WAS DRIVING WITH MY FAMILY ON I-65. SUDDENLY, STEERING BECAME VERY HARD. IT WAS A CURVING HIGHWAY SO I WAS FORCED TO GO INTO OTHER LANES. LUCKY, TRAFFIC WAS NOT HEAVY SO I DID NOT SWERVE INTO ANY OTHER VEHICLE. I WAS ABLE TO WRESTLE WITH THE STEERING WHEEL ON TIME TO MOVE AWAY SAFELY. ALSO, AT THE SAME TIME WE LOST STEERING, THE BATTERY LIGHT WENT ON. AFTER STOPPING, WE POPPED THE HOOD AND IMMEDIATELY NOTICED THE SAME BELT MENTIONED EARLIER HAD DISINTEGRATED INTO SEVERAL PIECES. WE CALLED FOR A TOW VEHICLE. MERCEDES BENZ FIXED THE PROBLEM FOR $300 AND ASSURED ME THAT THERE IS NO OIL LEAK. 200 MILES LATER, I GOT HOME - AND SAW THE SAME LEAK, SAME SPOT. OIL WAS DRIPPING FROM THE TURBO TO INTERCOOLER HOSE JOINT (WHICH WAS JUST ABOVE THE SERPENTINE BELT). I DID SOME RESEARCH ON THE INTERNET AND THE ONLY SIMILAR ISSUE I FOUND LED TO DTB S-B-09.20/29. I ASKED MERCEDES, BUT THEY SAY ITS NOT COVERED UNDER WARRANTY. SO I AM CURRENTLY RESEARCHING TO FIX THIS PROBLEM PERMANENTLY. *TR

Related Complaints for the 2007 MERCEDES BENZ ML320

Recent Complaints for the 2007 MERCEDES BENZ ML320

#11502631 ELECTRICAL SYSTEM My 2007 MB ML320 CDI has problem with water entering where spare tire located,after rain or when i use car wash.It bu...
#11502631 FUEL/PROPULSION SYSTEM My 2007 MB ML320 CDI has problem with water entering where spare tire located,after rain or when i use car wash.It bu...
#11490692 POWER TRAIN The vehicle would suddenly stop shifting or shift into neutral. This could happen at freeway speeds, where it would s...
#11489068 SERVICE BRAKES Premature line corrosion on all of the steel hard lines. The brake lines are corroded and blistered and one of the li...
#11482963 AIR BAGS STS light on with message saying Right curtain airbag malfunction visit workshop
Check any vehicle history by VIN - Free vehicle history report