NHTSA Complaint #10393075 — 2000 ISUZU RODEO STRUCTURE:FRAME AND MEMBERS

Complaint Details

ODI Number	10393075
Vehicle	2000 ISUZU RODEO
Component	STRUCTURE:FRAME AND MEMBERS
Date of Incident	March 24, 2011
Date Filed	March 28, 2011
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

I HAVE A 2000 ISUZU RODEO, I WAS ONLINE LOOKING FOR A PART TO REPLACE WHEN I STUMBLED UPON THE NEWEST RECALL OF THE REAR MOUNTING BRACKETS RUSTING OFF OF THE FRAME. I IMMEDIATELY BROUGHT MY CAR TO THE CLOSEST ISUZU SERVICE CENTER WITHOUT THE RECALL LETTER THAT I AM SUPPOSED TO GET FROM ISUZU, YET STILL HAVEN'T. THE DEALER BROUGHT MY CAR IN AND WITHIN A 30MIN IT WAS BACK OUT IN THE PARKING LOT. THE DESK MANAGER SAID I NEED A STAGE 4 REPAIR FOR THE BRACKETS BUT THEN TOLD ME THEY WOULD CALL WHEN THEY HAD THE AVAILABILITY; THEY SAID IT WOULD AT LEAST TWO MONTHS BEFORE THEY COULD FIT ME IN! I ASKED IF IT WAS SAFE TO DRIVE AND THE GUY SIMPLY SAID IT SHOULD BE ALRIGHT, WHAT KIND OF RESPONSE IS THAT. I TOOK IT TO MY MECHANIC WHO THEN PUT IT UP ON THE LIFT AND THE WHOLE VEHICLE FRAME IS RUSTED! THERE IS NO WAY NEW BRACKETS ARE GOING TO MAKE ANYTHING BETTER. PIECES OF FRAME ARE JUST FALLING OFF MY TRUCK. THIS IS A HUGE SAFETY ISSUE AND NEEDS TO BE FIXED, JUST REPLACING THE MOUNTING BRACKETS IS ABSOLUTELY POINTLESS AND DOESN'T ADDRESS THE REAL ISSUE BEING THE WHOLE FRAME'S DEFECTIVENESS. *TR

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