NHTSA Complaint #10392887 — 2007 HONDA CIVIC

TL* THE CONTACT OWNS A 2007 HONDA CIVIC HYBRID. THE CONTACT STATED AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V106000 (ELECTRICAL SYSTEM) THE CONTACT CALLED THE DEALER TO SET AN APPOINTMENT FOR RECALL REPAIRS. THE DEALER ADVISED THAT THE PARTS NEEDED FOR REPAIRS WOULD NOT BECOME AVAILABLE FOR TWO WEEKS. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THE DEALER'S INFORMATION. THE MANUFACTURER THEN SUGGESTED CALLING SEVERAL DIFFERENT DEALERS TO DETERMINE IF THE PART WAS IN STOCK. THE CONTACT WAS CONCERNED THAT THE FAILURE DESCRIBED IN THE RECALL COULD CAUSE A CRASH AND STATED THAT THE MANUFACTURER SHOULD HAVE ALL PARTS AVAILABLE. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE CURRENT MILEAGE WAS 82,000.