NHTSA Complaint #10392637 — 2011 DODGE GRAND CARAVAN

TL*THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 65 MPH THE VEHICLE BEGAN TO DOWN SHIFT AND LUNGE FORWARD. WHEN THE ACCELERATOR PEDAL WAS ENGAGED THE VEHICLE CURRENTLY DOES NOT INCREASE IN SPEED. THE CONTACT HAD TO QUICKLY REACT BECAUSE OF THE TRAFFIC BEHIND THE VEHICLE AND DRIVE ONTO THE EMERGENCY LANE AND SHUT TO THE VEHICLE OFF. THE CONTACT RESTARTED THE VEHICLE AND IT BEGAN TO FUNCTION NORMALLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO WAS UNABLE TO DIAGNOSED THE FAILURE. IMMEDIATELY AFTER THE CONTACT DROVE AWAY FROM THE DEALER THE FAILURE RECURRED. THE CONTACT DROVE ONTO THE EMERGENCY LANE OVER TO THE SIDE OF THE ROAD AND THE CHECK ENGINE LIGHT CAME ON. THE CONTACT HAD THE VEHICLE TOWED TO A DEALER. THE DEALER RAN A DIAGNOSTIC TEST AND A FAULTY TRANSMISSION CONTROL MODULE IS WHAT'S CAUSING THE VEHICLE TO SUDDENLY DOWN SHIFT AND JERK. THE FAILURE MILEAGE WAS 200.