NHTSA Complaint #10392469 — 1999 FORD WINDSTAR

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10392469
Vehicle	1999 FORD WINDSTAR
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	January 22, 2011
Date Filed	March 22, 2011
Mileage	97,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED WHILE DRIVING 10 MPH AND ATTEMPTING A RIGHT TURN, THE STEERING WHEEL WOULD NOT TURN BECAUSE THE CRADLE THAT HELD THE MOTOR WAS SEVERELY RUSTED AND CAUSING THE MOTOR TO FALL TO THE GROUND. THE CONTACT TOWED THE VEHICLE TO HIS RESIDENCE WHERE IT WAS INSPECTED BY AN INDEPENDENT MECHANIC. THE MECHANIC CONCLUDED THAT THE RUSTED CRADLE WAS CAUSING THE FAILURE AND WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR MANUFACTURER WAS CONTACTED TO REPORT THE FAILURE. THE FAILURE MILEAGE WAS 97,000.

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