NHTSA Complaint #10392430 — 2002 ACURA TL

MY 2002 TL S TYPE WAS AT A RED LIGHT WHEN MY TRANSMISSION WENT FOR THE SECOND TIME. WHEN THE LIGHT CHANGED THE CAR ACTED AS IF IT WERE IN NEUTRAL, THE ENGINE REVVED BUT THE CAR DIDN'T GO. I HAD IT TOWED TO THE DEALER AND FILED A CASE WITH THEIR CORPORATE OFFICE. WHEN THE CASE MANAGER REVIEWED IT, HE SAID THAT THEY DIDN'T FEEL AS THOUGH THEY SHOULD HAVE TO PAY. THEY ALSO ASKED ME HOW MUCH I THINK I SHOULD PAY. I TOLD THEM I DIDN'T THINK I SHOULD HAVE TO PAY ANYTHING FOR A FAULTY TRANSMISSION THAT WASN'T EVER MANUFACTURED PROPERLY. KNOWING THAT NO MATTER HOW MANY TIMES IT GOES THAT IT WILL NEVER BE RIGHT, NO MATTER WHO PAYS FOR IT. I PULLED UP MY VIN # TO FIND INFO THAT THE WARRANTY EXTENSION WAS EXTENDED BECAUSE OF KNOWN "DEFECTS IN THE MATERIAL OR WORKMANSHIP." THIS IS GOING ON THE THIRD TRANSMISSION. I BOUGHT IT PRECERTIFIED FROM THE DEALER IN 04 AND IN 05 MY TRANSMISSION WENT THE FIRST TIME AND THE SECOND THIS MARCH 11. THEY PROVIDED ME WITH A REFURBISHED ONE. NOW THAT ONE HAS BROKE, WHICH LEADS ME TO CONCLUDE THAT THE DEFECTS IN THE MATERIAL DIDN'T GET ANY BETTER EACH TIME THEY CHANGED IT. I THINK THEY SHOULD REPLACE THE TRANSMISSION FOR LIFE! *TR