NHTSA Complaint #10392369 — 2002 HONDA CR-V ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10392369
Vehicle	2002 HONDA CR-V
Component	ENGINE AND ENGINE COOLING
Date of Incident	March 20, 2011
Date Filed	March 21, 2011
Mileage	176,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE AIR CONDITIONER COMPRESSOR FAILED CAUSING THE SERPENTINE BELT TO BECOME FAULTY. WHILE DRIVING 45 MPH, THE CONTACT STATED THAT THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. IN 2005, THE CONTACT REPLACED THE ENTIRE AIR CONDITION SYSTEM HOWEVER, THE VEHICLE CONTINUED TO STALL. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING BUT INFORMED HER THAT SHE WOULD BE RESPONSIBLE FOR PAYMENT. THE MANUFACTURER INFORMED THE CONTACT THAT THEY WOULD NOT BE ABLE TO PROVIDE HER WITH ANY ADDITIONAL ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE CURRENT AND FAILURE MILEAGES WERE 176,000.

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