NHTSA Complaint #10392337 — 2003 NISSAN MURANO POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10392337
Vehicle	2003 NISSAN MURANO
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	March 18, 2011
Date Filed	March 21, 2011
Mileage	122,225 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

WHEN YOU COME TO A COMPLETE STOP AND THEN PRESS THE ACCELERATOR DOWN THE CAR DOES NOT MOVE INITIALLY. IF YOU HOLD THE ACCELERATOR DOWN AFTER A FEW SECONDS THE CAR WILL START TO MOVE. THIS HAS HAPPENED 3 TIMES IN THE LAST 6 MONTHS AFTER DRIVING THE CAR FOR ABOUT 20-30 MINS. IN STOP AND GO TRAFFIC. THE NEXT DAY EVERYTHING WORKS LIKE IT SHOULD. I HAVE TAKEN IT TO A NISSAN DEALER AND AT FIRST THEY COULD NOT EVEN FIND A PROBLEM SINCE THEY COULD NOT DUPLICATE WHAT I DESCRIBED. THE SECOND TIME I TOOK IT BACK THEY MANAGED TO GET A SERVICE CODE RELATED TO THE VALVE BODY ON THE TRANSMISSION. NISSAN HAS A SERVICE BULLETIN ISSUED RELATED TO THIS SITUATION, WHICH INSTRUCTS THE VALVE BODY TO BE REPLACED AT A COST OF $1700. SINCE YOU NEVER KNOW WHEN THIS DELAYED ACCELERATION WILL OCCUR IT IS VERY DANGEROUS TO ENTER OR CROSS TRAFFIC WHEN IT OCCURS. *TR

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