NHTSA Complaint #10392253 — 2006 FORD EXPLORER

FORD 2006 EDDIE BAUER EXPLORER. DRIVING VEHICLE AND AT A STOP AT A STOP LIGHT THE ABS LIGHT TURNED ON WITH ROUGH LEFT TO RIGHT SHIFTING OF THE VEHICLE AS IF IT WAS BEING SHAKEN IN AN EARTHQUAKE. WHEN THE LIGHT TURNED GREEN AND I STEPPED ON THE ACCELERATOR IT WOULD NOT GO. NUMEROUS LOUD CLICKING WAS HEARD AND THE SHAKING CONTINUED. THE VEHICLE STARTED TO MOVE SLOW AND I PULLED OVER AND TURNED THE VEHICLE OFF FOR ABOUT 7 MINUTES. I RESTARTED VEHICLE AND ABS LIGHT, CLICKING ANG VIOLENT LEFT TO RIGHT SHAKING CONTINUED. THE FORD DEALERSHIP WAS A BLOCK AWAY AND I PROCEEDED TO DEALERSHIP AT ABOUT15-20 MILES PER HOUR. AS I PROCEEDED THE WRENCH LIGHT CAME ON FOLLOWED BY THE RSC LIGHT. IT WAS A VERY DANGEROUS SITUATION AS I WAS IN TRAFFIC. THE DEALERSHIP REPORTED THAT IT WAS AN ABS TONE RING THAT CAUSED THE MALFUNCTION AND THAT FOR SOME REASON THE CLUSTER AND COMPASS HAD MALFUNCTIONED CAUSING THE OTHER LIGHTS TO ILLUMINATE. THE TOTAL COST IS$1300.00 FOR REPAIR AND THIS WAS OVER TWO WEEKS AGO STILL HAVE NOT RECEIVED VEHICLE. I HIGHLY SUSPECT THAT THE RELATED CLUSTER MALFUNCTION IS RELATED TO SUPPOSED TOE RING MALFUNCTION AS DEALERSHIP HAS BEEN VERY IFFY ABOUT THE REPAIR AND HAVE AVOIDED MY PHONE CALLS REQUESTING UPDATE. VEHICLE HAS ABOUT 46000 MILES AND IS STILL UNDER WARRANTY, BUT DEALER STATES ALL MALFUNCTIONS ARE NOT COVERED UNDER WARRANTY. *TR