NHTSA Complaint #10391872 — 2004 FORD F-150

WHILE DRIVING, MY SON SITTING IN THE BACK PASSENGER SEAT PRESSED THE WINDOW SWITCH TO LOWER THE WINDOW. WHEN HE DID, THERE WAS A LOUD SOUND AND THE WINDOW DROPPED DOWN. I FOUND OUT FROM OUR MECHANIC THAT THE WINDOW REGULATOR BROKE. LATER IN THE YEAR, I WENT TO LOWER THE DRIVERS SIDE WINDOW WHILE STATIONARY, AND I HEARD THE MOTOR MOVING BUT THE WINDOW DID NOT LOWER. IT FINALLY SLOWLY FELL AS I STARTED DRIVING AND IT WOULD NOT GO BACK UP. AGAIN, IT WAS THE WINDOW REGULATOR THAT HAD FAILED. YESTERDAY, WHILE DRIVING FROM MY PLACE OF WORK AND MOVING ABOUT 25 MPH, I ACCIDENTLY HIT THE BACK DRIVERS SIDE WINDOW SWITCH, AND I HEARD A LOUD NOISE AND SAW THAT THE WINDOW HELD FELL PART WAY DOWN. AGAIN, THE REGULATOR HAD FAILED. SO, WITHIN THE PAST YEAR, THREE OF THE FOUR WINDOW REGULATORS HAVE FAILED AND I HAVE HAD TO REPLACE THEM.