NHTSA Complaint #10391668 — 2010 FORD EXPLORER

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10391668
Vehicle	2010 FORD EXPLORER
Component	ENGINE AND ENGINE COOLING
Date of Incident	June 10, 2010
Date Filed	March 14, 2011
Mileage	300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

PULLING OUT OF DRIVEWAY APPLIED BRAKES AND CAR KEPT ACCELERATING. APPLIED MORE BRAKE PUT CAR IN NEUTRAL AND RPM SHOT UP OVER 7000. TURNED OFF ENGINE, AND RE-STARTED ENGINE AND CALLED FORD. CAR WAS TOOLED TO FORD, CHECKED AND NO PROBLEMS FOUND. WAS GIVEN FORD SERVICE BULLITEN ABOUT STICKING LINKAGE ON NEW VEHICLES. 03/07/2011 12000 MILES ONCE AGAIN WHILE DRIVING THRU PARKING LOT AT 3 TO 5 MPH APPLIED BRAKES FOR PEDESTRIAN AND ONCE ENGINE ACCELERATED AND HAD TO APPLY HEAVY BRAKING AND PUT IN NEUTRAL TURN OFF BUT THIS TIME WOULD NOT RESTART FOR ABOUT 5 MIN. CALLED FORD DEALER AND WAS TO CALL FORD CUSTOMER SERVICE.

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