NHTSA Complaint #10390597 — 2004 GMC SIERRA 1500 STEERING

Complaint Details

ODI Number	10390597
Vehicle	2004 GMC SIERRA 1500
Component	STEERING
Date of Incident	April 1, 2006
Date Filed	March 18, 2011
Mileage	26,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

TL* THE CONTACT OWNS A 2004 GMC SIERRA 1500. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN THE VEHICLE EXHIBITED AN ABNORMAL RATTLING FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE UPPER STEERING COLUMN WOULD NEED TO BE REPLACED. THE CONTACT STATED THAT THE DEALER LUBRICATED THE STEERING COLUMN BUT THE PART WAS NOT REPLACED AND THE FAILURE PERSISTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PART HAD BEEN REPLACED AND THEY COULD NOT OFFER ANY FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.

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