NHTSA Complaint #10390281 — 2008 DODGE CHARGER AWD

I OWN A 2008 DODGE CHARGER, I RECENTLY STARTED HAVING PROBLEMS WHEN THE DS POWER SEATS STOPPED WORKING FOLLOWED BY THE AUTOMATIC LOCKS. TOOK IT TO DODGE COUNTRY IN KILLEEN, TX WHERE I WAS TOLD BY THE SERVICE MAN THAT THE WIRES HAD MELTED TOGETHER NEAR THE FUSE BOX IN TRUCK AND THAT IT WAS A FIRE HAZARD. HE COULD NOT TELL ME WHERE THE PROBLEM ORIGINATED, BUT INFORMED ME TO CALL MY INSURANCE CO. AND FILE A CLAIM WITH THEM. HE SAID AND I QUOTE "TELL THEM YOU SPILLED SOMETHING IN THE TRUCK, GET YOUR HUSBAND TO AGREE ON IT, AND THEY SINCE THEY INSURE STUPIDITY THEY WILL LIKELY COVER THIS, LET ME KNOW WHAT YOU DECIDE SO WE CAN ALL HAVE THE SAME STORY & I WILL TELL THEM WHAT YOU WANT!". THAT NIGHT I WENT TO THE DODGE DEALERSHIP TO PICK UP MY CAR CHARGER OUT OF MY CAR AND WHAT DO YOU KNOW BOTH SEATS ARE WORKING AS WELL AS MY LOCKS! I DID CALL MY INSURANCE CO. AS WELL AS FILED A COMPLAINT WITH CHRYSLER AND INFORMED BOTH PARTIES WHAT THE SERVICE GUY TOLD ME TO DO. WHEN BOTH DENIED MY CLAIM I CALLED DODGE COUNTRY AND INFORMED THEM I WOULD BE PICKING UP MY CAR. WHEN I GOT MY RECEIPT WITH DIAGNOSTIC REPORT IT STATED THE "FUSE IN PDC MELTED AND NEEDED TO BE REPLACED" NOT WIRING HARNESS LIKE I WAS TOLD ORIGINALLY. GOT IN MY CAR AND SEAT WAS MOVED ALL THE WAY UP TO STEERING WHEEL AND NOT WORKING AGAIN!!! THESE PEOPLE DO BAD BUSINESS! THEY FIXED IT AND WHEN I REFUSED TO PAY THE $4500 THEY WANTED TO REPLACE THE WIRING HARNESS THE UNFIXED IT! MAKES ME BELIEVE THAT IT WASN'T THE WIRES IN THE FIRST PLACE. THEY ALSO BENT THE FUSES IN PDC FROM PULLING THEM OUT WITH PLIERS! DODGE HAS YET TO RETURN A PHONE CALL! CAR STILL INOP!! *TR