NHTSA Complaint #10390162 — 1998 DODGE GRAND CARAVAN

ON 3 OCCASIONS RECENTLY ALL THE DASHBOARD GAUGES STOPPED WORKING WHILE I WAS DRIVING THE VEHICLE. THE GAUGES RESUMED EITHER ON THEIR OWN AFTER A FEW MOMENTS OR AFTER STOPPING AND RESTARTING THE VAN. DEALER COULD NOT RECREATE THE PROBLEM AND THE DIAGNOSTIC CODE ONLY SAID THAT COMMUNICATION HAD BEEN LOST. THE TECHNICIAN CLAIMED THAT HE COULD NOT FIND SIMILAR ISSUES IN HIS DATABASE, BUT FROM THIS WEBSITE I SEE THERE ARE MANY OTHERS WHO HAVE EXPERIENCED THIS PROBLEM. THERE DOES NOT APPEAR TO BE SURE-FIRE FIX. THE VEHICLE IS DRIVABLE AND LIGHTS AND WINDSHIELD WIPERS CONTINUE TO WORK WHILE THE GAUGES MALFUNCTION. BUT, DRIVING IS DIFFICULT WITHOUT THE SPEEDOMETER AND THE ODOMETER AND TRIP MILEAGE ARE INCORRECT AFTER THE GAUGES COME BACK TO LIFE --------------------------------------------------------------------------------------------- I ALSO HAD THIS PROBLEM ON A 1998 DODGE GRAND CARAVAN 148,000 MILES. IT WOULD ALSO NOT START, ACTED LIKE SENTRY SYSTEM KICKED IN (NON SENTRY SYSTEM VEHICLE) FINALLY IT MALFUNCTIONED AND STAYED IN MALFUNCTION MODE AND I GOT IT TO THE DEALER AND THEY DIAGNOSED IT AS "NO COMMUNICATION BETWEEN THE MODULES ON HE CCD BUS - CIRCUIT WAS FOUND SHORTED TOGETHER AND WITH THE CLUSTER UNPLUGGED, BUS COMMUNICATION WAS POSSIBLE - SHORT IN THE BUS" THE "BOARD INST CLUSTER P/C W/FLEX P/C ( PART # 4874440) WAS REPLACED " $850 REPAIR JOB BUT IT HAS SOLVED THE PROBLEM. *TR